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No pain, no gain

Psychologische processen die het individu parten spelen bij emotionele feedback

ARTICLEDogan, Ayse - 54–3 (2016)

SUMMARY

This article describes information processing that impedes the learning from feedback that is experienced as threatening to the self-concept.

First a number of motifs that play a role in learning about the self are addressed according to the SCENT-model (Self-Concept En- hancing Tactician), followed by a description of emotional triggers in feedback and the associated protective responses, based on the work of Stone & Heen (2014). The article also examines perceptual distortions of the feedback in a way that the negative consequences of the feedback are overestimated and the level of threat increases. Finally intrapersonal and interpersonal tasks are de ned in dealing with emotional feedback that threatens the self-concept.